Archive for January, 2010

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    Customers want greener goods and services, but be competitive
    Finding the right balance – that is the key. As 2010 rolls in and the economy makes slow movement toward more positive terrain; the fall out from the last few years is being reviewed by both consumers and businesses alike. The global recession of recent years has left businesses cautious and consumers very discerning in how and where they spend their dollars. The...
    by at January 22nd, 2010 at 12:01 am
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    Outsourced call centers can swing a campaign
    No matter which side of the aisle you sit there is no doubting that the senatorial election results from Massachusetts last night were newsworthy. What you might not have realised that is with a small winning margin in this case less than 5 points, every tactic has implications and this particular election may owe (or blame…again depending your politics) it’s...
    by at January 21st, 2010 at 12:01 am
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    Giant takeover by Panasonic to fuel green shoots?
    CSR and promotion of a greener company has rarely seen an example as large as that featured in today’s post about Panasonic. They started courting Sanyo at the beginning of 2008 and following nearly 24 months of planning and negotiation the long awaited takeover/merger of Sanyo under by Panasonic was finally completed last month. For Panasonic this acquisition makes...
    by at January 20th, 2010 at 12:01 am
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    Call Center Frontline, the 2010 US Census
    It’s a huge undertaking and that would be one of the reasons it only takes place once every ten years. Naturally it holds more value and is more practical to administer when its conducted every decade instead of annually. Many people are fearful of it and don’t trust the motivation behind it, others go to great lengths to avoid being captured by it. On the...
    by at January 19th, 2010 at 12:01 am
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    Meatless Monday with Quesadilla Pie
    Here is a great recipe in honor of an eco-friendly initiative we are committed to: Meatless Mondays.  The most common complaints about eating healthy and meatless meals is the amount of planning and shopping involved, as well as the cost. This meatless recipe is for eco-friendly semi-organic (depending on if you make your own organic Bisquick or use the store bought version)...
    by at January 18th, 2010 at 12:01 am
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