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2010 U.N. report shows positive indicators for Global economy

Economically 2009 has been as difficult as any year in the last 40 according to official statistics being released by the United Nations economic panel. Of the 160 nations providing data, 1079 showed a reduction in per capita income with the ratio being higher the more developed the nation was. Significant growth in unemployment coupled […]

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CSR – From Customer Service Representative to Corporate Social Responsibility

Back in 2000 when Miratel began, the term CSR referred exclusively to our agents – our customer service representatives.  In recent years the acronym has taken on different proportions with the emergence of corporate social responsibility and the importance of its role in everyday business operations. Miratel was founded with a commitment to the highest […]

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Welcome to the Miratel blog

Welcome to the Miratel Blog. In the weeks ahead you’ll see an expansion of resources about our company, the entire outsourced call center industry and the trends in the marketplace. Our blog will be a resource to compliment the Miratel Solutions Inc website and keep you current with news about us and the support we […]

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