Posts Tagged ‘customer service’

  • 0
    10 statistics to help improve service at your contact centre
    Excellence in customer service is one of the key factors that helps our contact center services at Miratel stand out for our clients. High-quality customer service remains the consistent goal of all businesses that are customer facing, the actuality is that all businesses have customers at some level but the attention to customer service still doesn’t always provide...
    by at May 10th, 2010 at 12:05 am
  • 0
    Measuring customer service – a priceless task
    We all probably know that its no longer enough to simply just ‘say’ we provide excellent customer service. The ability to demonstrate high levels of customer satisfaction as a service provider or a manufacturer/supplier is instrumental in not only retaining existing clients but successfully attracting new ones as well. At Miratel we are proud of our dedication...
    by at May 4th, 2010 at 03:05 pm
  • 0
    CSR – The Corporate Blacklist is published for the first time
    There are always dozens of examples of companies who provide a shining example of how to develop a Corporate Social Responsibility (CSR) program which embraces the fundamental goals of providing a better working environment, using ethical suppliers, supporting the community and being conscious of the the environment. While we seek out and applaud businesses that are taking...
    by at April 22nd, 2010 at 12:04 am
  • 0
    Defining the value of excellent customer service is key
    If you’ve ever wondered whether the actual value of excellent customer service can be properly measured you’ll be sure to find these results as interesting as I did. We value our entire team at Miratel and place great emphasis in selecting the right candidates to become customer relationship agents. That live interaction with our customer’s clients is...
    by at April 1st, 2010 at 11:04 pm
  • 0
    Poll reveals what consumers most want…….is Value
    At the heart of our business goals is the objective of providing value – value in our services both in terms of cost effectiveness, value in terms of client retention, value in terms of our expertise leading to innovative solutions and of course value in terms of our high standards of customer service resulting in satisfied customers. With this in mind I was really...
    by at March 24th, 2010 at 10:03 pm
« Older Entries
Newer Entries »
Get Adobe Flash playerPlugin by wpburn.com wordpress themes