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10 Greenest Cities in Canada and the US

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10 Greenest Cities in Canada and the US

Being a Toronto call centre that is green powered, we were particularly interested in today’s post. Inspired by Earth Month (although one could argue that every month is Earth Month), we are exploring the greenest cities in Canada and the US. We recently featured the cleanest cities in Canada and the USA and before that […]

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Top 10 Companies with the Most Employees

One of the challenges in call centers is the large number of employees (and different personalities) you have to manage to achieve customer performance and quality objectives.   Once you understand that establishing rapport, accountability and respect are  essential, it’s less of a challenge and you start seeing results from your team.  I thought of some […]

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