The service partners you choose impact the success of your lottery fundraising campaign as they greatly determine the impression left on your supporters. It’s no secret that organizations are equally defined by the value of the services they offer in conjunction with the the way those services are delivered and experienced. Choosing the right strategic partners is imperative as they become the backbone of your lottery fundraising campaign. You need to rely on experienced professionals that can be counted on to anticipate the dynamic needs of your lottery and exceed your expectations. You can rely on Miratel.
Our knowledge and depth of experience within the lottery marketplace is unparalleled and our proven solutions, winning strategies and robust technology reflect our peerless dedication to the success of our client’s lotteries.
Contact us to learn more about the benefits of partnering with Miratel.
Overview of Lottery Management Services
Since our inception in 2000, 24 x 7 lottery fundraising management has been one of Miratel’s core services and, to this day, we continue to build on our reputation as industry leaders in this niche fundraising marketplace. In fact, the founding partners and executives of Miratel were vital to the management of the original support services created for the lottery fundraising sector when they were first introduced to the Ontario marketplace in the mid 1990’s. Having played key roles in establishing the lottery fundraising call centre service standards, operational controls and best practices for this fundraising initiative; our team remains committed to refining, modernizing and building on our lottery fundraising management expertise.
Our dedication to the charitable lottery sector is also evident in our client base which boasts some of Canada’s largest and most reputable nonprofit organizations who continue to rely on Miratel to provide expertise in end-to-end lottery fundraising management services on their behalf. Our alliance with these outstanding nonprofit organizations enforces our devotion to ethical fundraising standards solidified by our:
- Gaming service supplier registration with both the Alcohol and Gaming Commission of Ontario and the Manitoba Gaming Control Commission;
- PCI DSS SAQ D certification; one of the most rigorous industry recognized payment credit card security standard available globally from the PCI Security Standards Council;
- Annual CSAE 3416 audit on lottery controls and procedures to test for operating effectiveness to identify potential risk or note any exceptions to the prescribed protocols conducted by a third party accounting firm. Year over year, MSI has consistently passed this audit with no exceptions noted to the controls deployed; and
- Endorser Business Membership in good standing with the Association of Fundraising Professionals since 2010.
These are just a few of the reasons of why you can trust partnering with Miratel on your next lottery fundraising campaign. Contact us today to ensure your objectives are met and you get the results you expect.
End to End Lottery Management Services
Miratel’s customized lottery fundraising & management services can benefit a wide variety of business applications:
- 24x 7 live response inbound charitable lottery ticket sales and customer service
- Customized outbound solutions for lottery courtesy calls
- Donor/member feedback and customer service
- Lapsed supporter telephone outreach
- Lottery ticket/prize cheque/letter mail fulfillment
- Online ticket ordering
- Mass email deployment
- Draw control
- Event registration
- Financial management for all payment channels
Nonprofit sectors that can benefit from our Lottery Management Services
Miratel has extensive lottery management services that are designed to benefit a variety of sectors within the philanthropic industry including:
- Arts & Culture
- Community Services
- Environmental & Animal Welfare
- Health Services
- Human Rights
- International Affairs
Additional benefits of our Lottery Management Services