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Core Values
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core values

Whether your goal is to raise customer satisfaction, reduce costs, enhance the customer experience, or even increase revenue, Miratel has the service platform that can help make it possible. It's all part of why Miratel is counted on daily to drive value through every customer interaction. Choosing to partner with Canada’s premier call center is a decision that is reinforced by your business values. It's not only what business you conduct but how your business is conducted.

We believe in the combined power of our Core Values:

Measurable Business Results: Whether in relation to a new project or enhancements to a current project, defining and achieving measurable business results is a best practice that ensures we are delivering meaningful contributions to our clients.
 
Integrity: We recognize that customers want to do business with a company they can trust. You can rely on the character, ability, strength and truth of our business model.
 
Responsibility: It is our commitment to conduct business ethically, legally, and in a manner that is fiscally sound while delivering tangible value and strong performance for our clients.
 
Accountability: Our definition of corporate accountability encompasses governance, diversity, health and safety with an environmental and social conscience.
 
Triple Bottom Line: Miratel's business model supports global sustainability. We take People, Profit and Planet into consideration with our every business decision.
 
Excellence: Our principal aim is to provide a service which exceeds client expectations and demonstrates outstanding results with exceptional value for money
 
Lottery: Our lottery experience is unparalleled and we are dedicated to building on that knowledge base so we remain the industry leader in providing superior customized lottery management services throughout North America

Each of our core values provides true lasting benefits to your business. We will be glad to answer further questions for you about pricing and recommendations.

Contact us today and Discover the Value of Excellence