miratel solutions inc.
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Services Overview
Outbound Call Center  
Inbound Call Center  
Fundraising  
Lottery Management  
Letter Shop Fulfillment
e-Commerce
Business Continuity
Value Added Services

Services

e-commerce

Our Toronto Call Center offers a full range of services to aid in the management, growth and support of your e-Commerce platform or to enhance your online presence. Whether you need to outsource your order tracking, email confirmations or provide live online chat to your customers; Miratel can provide the solutions that will lower your costs and allow you to focus on marketing your business.

At Miratel we also understand the benefit of value added solutions that provide you with better reporting and access to the information that matters. Data mining, backups of reports and focused training that ensures we deliver the best solutions will all strengthen our partnership. When outsourcing your e-Commerce and/or call services it pays to know that our understanding runs deep.

Services include:
Order Processing /Tracking
Shopping Cart
Electronic Notification/Ticketing
Online Chat
Online Lottery Ticket Sales
Surveying / Market Research
Donation Capture
Hosting
Online Marketing
Email
Contact Management

Value Added Services:

List Segmentation  |  Customized Flexible Reporting  |  Customized  Scripting  |  Data Mining and Management Credit Card Merchant Account Management   |  PCI Compliant Credit Card Processing  |  24 x 7 x 365 Live Answer  |  Multi-lingual  | Business Continuity Plan to minimize downtime  |  24 hour DNC registration | Daily Off-site backups

Contact us today and Discover the Value of Excellence