Miratel manages its contact centre and mail house services and conducts all other business activities with the highest ethical standards. As members of the global community, Miratel believes that promoting social justice is our corporate responsibility and we need to lead by example. We aim to do so with the following principles:
Miratel promotes a work environment of equal opportunity for all employees and does not engage in unlawful discrimination.
Miratel strictly adheres to an internal Health & Safety policy and has a Health & Safety committee to monitor and regulate the work environment.
Miratel vets all vendors to ensure they comply with applicable laws and generally accepted principles relating to fair wage/fair labour standards.
Miratel respects internationally accepted legal principles & the laws of countries in which it does business.
Miratel and all of our employees are certified under the Accessibility of Ontarians with Disabilities.
Miratel operates a Workplace Violence & Harassment Prevention policy and program.
Miratel respects the privacy rights of its employees and customers.
Miratel is governed by a Workplace Diversity Policy.
Miratel abides by the Privacy and Do Not Call Legislation of Canada.
The basis of many of our commitments as a leading North American call centre are founded on the principles that incorporating doing the right thing is something a business can and should do. We know that building these principles into our corporate practices makes us more unique in our field and a clear choice as your outsourced partner.
Contact us to learn more about the benefits of partnering with Miratel.